SOAPBOX
Contact • CSync

Contact

Reach out for support, product questions, or access requests. Include your preset + filters if you’re reporting a metric issue.

Support Access Sales
Quick route
Fast triage checklist
Date preset
Filters
KPI/report name
Export time
Primary

Support channels

Email
[email protected]
Best for: data questions, access, exports
Phone
(000) 000-0000
Best for: urgent access issues
What to include (fast triage)
Date preset (e.g., Month to Date)
Filters (marketplace/account/category)
What KPI/report looks wrong
Export time / screenshot if possible
Availability

Hours

Mon–Fri9am–5pm CT
Weekendlimited
Before you ping
Check System Health for incidents or maintenance updates.
Quick help

Prefer self-serve?

Use Help Center for definitions and troubleshooting, then come back here with preset + filters if needed.

Message

Send a note

This is a sleek static form layout. You can wire it to a real backend later (or keep mailto for now).

By sending, you acknowledge we may use your message to troubleshoot and improve the product.
Pro tip: Verify preset + filters, then check System Health.