THE PLATFORM • CSync

A dashboard platform that stays consistent across services, data, and networks.

Use this page as the “product handbook” for how CSync works: what dashboards include, how global scoping behaves, and how data freshness + exports align with what you see.

Explore Modules Data & Scoping Rules Help Center

KPIs Reports Global Filters Exports Freshness

Quick reference

What “consistent” means

Initial dashboards resolve to one date range for consistency.
Filters scope queries the same way across pages and data for flexibility.
Exports are available and should match what you see when selecting filters for accessibility.

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For troubleshooting + FAQs, use the Help Center.

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OVERVIEW

Modules that match how teams run commerce.

Keep these as placeholders now. You can expand each module into deeper pages later.

Module

Sales Performance

Placeholder for KPIs, trends, and drilldowns.

Example KPIs: —

Module

Pricing & Buy Box

Placeholder for competitive pricing and buy box signals.

Example KPIs: —

Module

Retail Media

Placeholder for spend, ROAS, and campaign performance.

Example KPIs: —

Module

Catalog / Content Health

Placeholder for content score, availability, and listing quality.

Example KPIs: —

Module

Fulfillment

Placeholder for fulfillment mix, SLAs, and constraints.

Example KPIs: —

Module

Reporting & Exports

Placeholder for reports that mirror dashboard scoping.

Formats: —

How it works

How to use CSync

1) Choose a Dashboard

Defines your data.

2) Apply filters

Scope the view of data for Marketplace and Connect Analytics.

3) Compare & drill

Trends + breakdowns for context.

4) Export

Exporting capabilities for consistent reporting.

FILTERS & SCOPING

One source of truth for what “counts.”

This section is intentionally “platform-level” — not troubleshooting.

Resolved date range

Presets resolve into a concrete date range used consistently across KPIs and report endpoints. If a preset can’t resolve safely, the platform may return no range rather than guess.

Global filters

Marketplace • Account • Brand • Category • Channel

Scoping hierarchy

Preset → Filters → KPI/Report query → UI + Export

Consistency principle

If the preset and filters match, the UI and exports will match.

DATA & USAGE

Behavior, freshness, and exports parity

Keep copy lightweight now; you can expand later without changing layout.

Data sources

What powers the platform

Sales signals (marketplace/connect)
Retail media performance
Catalog + content health

Placeholder: add exact sources + contracts later.

Presets

How date ranges resolve

Last Fiscal Weekfiscal

Month to Datecalendar

Last 180 Daysrolling

Note: some presets can be edge cases when coverage or logic cannot resolve safely.

Exports

Parity with what you see

Exports are intended to mirror the same resolved date range and filter scope as the UI.

Troubleshooting & FAQs Check System Health

REPORTS

Reporting that’s easy to share

Exports

Placeholder for CSV, scheduled exports, etc.

Endpoints

Placeholder for report APIs + parameters.

Consistency

Same preset + filters should match UI.

Placeholder: add report catalog, examples, and “how to read” notes later.

Next steps

Build on the platform foundation.

Expand modules, tighten definitions, and wire backend checks when you’re ready.

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